Privacy Policy
Last updated: January 1, 2025
This Privacy Policy describes how Banana AI ("we," "our," or "us"), operated at BananaAI.app, collects, uses, and protects your personal information when you use our AI image and video generation services.
1. Information We Collect
1.1 Account Information
When you sign in with Google, we receive your:
- Name
- Email address
- Profile picture
1.2 Usage Data
We automatically collect certain information about your use of the service, including:
- Text prompts you submit for image and video generation
- Images you upload for image-to-image or image-to-video generation
- Generated images and videos (stored temporarily for your access)
- Feature usage patterns and generation history
1.3 Technical Data
We collect standard technical data to operate and improve our service:
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Screen resolution
- Language preference
- Approximate location (country level, derived from IP)
- Referrer URL
- Session identifiers
1.4 Payment Information
When you purchase a subscription or credit pack, payment is processed by our third-party payment processor. We do not store your credit card number or full payment details. We may receive transaction IDs, payment status, and billing address for record-keeping.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our AI image and video generation services
- Process your generation requests and deliver results
- Manage your account and authentication
- Process payments and manage subscriptions
- Enforce usage limits and prevent abuse
- Improve our services and user experience
- Send important service notifications
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share data with:
- AI Model Providers: Your prompts and input images are sent to AI model providers (for image and video generation) to process your requests. These providers may have their own privacy policies.
- Payment Processors: Payment information is shared with our payment processor to complete transactions.
- Analytics Services: We use analytics to understand how users interact with our platform. Data is aggregated and anonymized where possible.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
4. Data Retention
We retain your data as follows:
- Account data: Retained as long as your account is active
- Generated content: Stored for a reasonable period to allow you to access your generation history
- Usage logs: Retained for up to 12 months for service improvement and abuse prevention
- Payment records: Retained as required by financial regulations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption in transit (HTTPS/TLS)
- Secure token-based authentication
- Access controls and least-privilege principles
- Regular security reviews
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking
We use minimal cookies and local storage to:
- Maintain your authentication session
- Remember your theme preferences
- Track anonymous usage for analytics
- Attribute marketing campaigns (UTM parameters)
We do not use invasive third-party tracking cookies for advertising purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at hello@bananaai.app.
8. Children's Privacy
Banana AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
9. International Data Transfers
Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
10. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on our website with a new "Last updated" date. Continued use of the service constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@bananaai.app
Website: https://bananaai.app